Privacy, Terms and Cookies Policy

(Last updated 1 August 2023) 

Privacy Notice 
Website Terms of Use
Cookie Notice

Privacy notice 

We respect your privacy and treat your personal information as confidential. Our Privacy Notice explains how we use, collect and share your personal information. This notice is important to us.
We are committed to taking steps to protect your privacy when you use our Website and implementing business practices that comply with all relevant legislation, including the Protection of Personal Information Act 4 of 2013 "POPIA"). In this policy, we explain how we will use and protect your personal information.

What is personal information? 
If we refer to "personal information" or "information" in this policy, we mean personal information as defined in POPIA. It includes, for example, your full name, surname, email address, contact details, and location.

Information we collect about you 
We generally collect, store and use the following information: your first name(s), surname, business name, phone numbers, e-mail address, IP address or cookie information, location information, demographic information including your age and gender, information from your browser including your hardware model, operating system version, unique device identifiers and any other information which we reasonably need to perform our obligations in terms of the agreement with you when you use our services.

Sources of information we collect about you include:
We collect information about you from the following categories of sources:

• You directly, when you sign a contract to use our services; 
• Your devices (e.g. computers, mobile phones and tablets) when you interact with our website (www.ramuedzisi.co.za) or use our Services; 
• Other sources, including: 
• • Online advertising and third party analytics companies;
  • Publicly available sources (such as public records of criminal convictions and arrest records).

How we use your information: 
We use your information to provide our services to you and generally for purposes of our relationship. In some instances, we collect and store information about your location. We convert your IP address or mobile GPS data into a rough geo-location. We may use location information to improve and personalise our services for you. You can set your web browser to refuse cookies.

Purposes of Processing Personal Information
We will only process adequate and relevant information to:

• provide services set out in our agreement;
• operate and manage your account;
• monitor and analyse our business;
• contact you by email, SMS, or other means to tell you about our products and services (you can always opt out from future marketing);
• form a view of you as an individual and to identify, develop or improve products that may interest you;
• carry out market research, business and statistical analysis;
• carry out audits;
• perform other administrative and operational tasks like testing our processes and systems; and
• comply with our regulatory or other obligations

The information you provide or we collect is used for:

• responding to your requests for certain information or services;
• communicating with you about new offers;
• internal reporting and development; and
• any other purpose for which you give your permission, or where we are otherwise permitted or required in terms of the law to use such personal information, or for some purpose in the public interest.

Quality and access to your information: 
We want to ensure that your information is accurate and up to date. You may ask us to correct or remove any information that you think is inaccurate, by sending an email to info@ramuedzisi.co.za

Right to object: 
You may, on reasonable grounds, object to us using your information directly to us. If you object, we will stop using your information, except if the law allows its use.

Lodging a complaint: 
If you believe we are using your information unlawfully, you may lodge a complaint with the Information Regulator.

Children's information: 
We do not intentionally collect or use information of children (persons under the age of 18 years).

Sharing of personal information: 
We respect your privacy and we hate spam as much as you do. We will keep your personal information confidential and only share it with others in terms of this policy, or if you consent to it, or if the law requires us to share it. We have trusted relationships with carefully selected third parties who perform services for us. All these service providers have a contract with us in terms whereof they have a legal obligation to secure your personal information and to use it only in a way that we permit.

How secure is your information? 
We protect and manage information that we hold about you by using electronic and computer safeguards such as firewalls, data encryption, as well as physical and electronic access control to our buildings. We only authorise access to information to those employees who require access to fulfil their designated responsibilities.

Retention of information: 
We retain information in accordance with the required retention periods by law or for legitimate business purposes. We will only retain your information for the purposes explicitly set out in this policy. We may keep information indefinitely in a de-identified format for statistical purposes. This policy also applies when we retain your information.

Website Terms of Use

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1. What are these terms? 
   These are the "Terms" that regulate your use of our Website, and our relationship with you. They create a legally binding contract between us, as soon as they apply.
2. Our "website" is at https://www.ramuedzisi.co.za.
3. The essential point of these Terms.
   We will have no obligations to you whatsoever, we will not be liable at all for any liability, damage or loss resulting from your use or inability to use our Website. You use our Website at your own risk.
4. When do these Terms apply? 
   These Terms will apply if you access or use our Website. Don't use our Website if you don't absolutely agree to these Terms. You can use our Website only on these Terms.
5. Are there other applicable terms too? 
   Additional terms may also apply for specific products or services or subscriptions available through our Website. If there is a conflict between these Terms and the specific terms, the specific terms will apply.
6. Changes to the Website and/or these Terms. 
   We have the unfettered right (as far as the law allows) to suspend, change or add to our Website, and to change or add to any of these Terms from time to time, at our discretion, and those changes will apply immediately when they are made.

7. Use of our Website.

   1. You are prohibited from using our Website in the following ways:

      1. copying our Website;
      2. distributing any content from our Website without our prior consent;
      3. using any technology, including but not limited to crawlers and spiders to search our Website or obtain information from our Website;
      4. framing our Website or any pages;
      5. linking to our Website in a manner other than through the homepage;
      6. deep-linking to any other pages in a way that would suggest that you own the intellectual property that belongs to us;
      7. providing us with any untrue or incorrect information; and
      8. changing, modifying, circumventing, disabling or tampering with any part of our Website, including its security features.
8. Intellectual property.
   All our intellectual property is ours, not yours: this means that you absolutely agree that all right, title and interest in, and to, any of our intellectual property (in its widest possible, legal and commercial definition(s)) viewable and accessible from our Website is proprietary to us, and will remain so. You will not acquire any rights of any nature in respect of that intellectual property by using our Website, services or products. You also agree not to reverse engineer our Website for any purpose whatsoever.
9. Third party sites.
   We may provide hyperlinks to third party websites and applications. When you access and use these third party websites, applications, products, services or business you do so solely at your own risk

10. Limitation of liability. 
    You hereby agree that, subject to applicable law, we (including our directors and/or employees) will not be liable for:

    1. any incorrect information or images provided on our Website which you relied upon;
    2. any internet data usage charges incurred while using our Website;
    3. any interruption, malfunction, downtime, off-line situation or other failure of our Website or services, our systems, databases or any of its components;
    4. any loss directly or indirectly caused by malfunction of our system, third party systems, power failures, unlawful access to or theft of data, computer viruses or destructive code on our system or third party systems or programming defects; and/o
    5. any interruption, malfunction, downtime or other failure of goods or services provided by third parties, including, without limitation, third party systems such as the public switched telecommunication service providers, internet service providers, electricity suppliers, local authorities and certification authorities, or any other event over which we have no direct control.

    You indemnify and hold us harmless against all and any loss, liability, actions, suites, proceedings, costs, demands and damages of all and every kind (including direct, indirect, special or consequential damages), and whether in an action based on contract, negligence or any other action, arising out of or in connection with the above, whether due to negligence or not.

11. Getting in touch.
    Please email us at info@ramuedzisi.co.za for any enquiries about our Website

Cookie Notice Summary

Strictly necessary cookies
Strictly necessary cookies are used to enable the functionality of our website, such as the ability to login. We also use strictly necessary cookies to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.
Strictly necessary cookies enable core functionality such as security, network management, and accessibility. Users may disable these by changing browser settings, but this may affect how the website functions.

Performance cookies
Performance cookies are used to monitor the performance of our website. No personal information is collected, but data is collected to improve the user experience

Functional cookies 
We use functional cookies to enhance user experience by remembering user preferences and settings. They are completely anonymous and do not track user information across websites

Advertisement cookies aka targeting cookies
Advertisement cookies are used to help attract customers with targeted ads. The cookies are also used to identify users across domains.

Analytics cookies
Our website uses analytical cookies to understand how visitors navigate through the pages on our website. Our Website does not collect any personal data through analytical cookies but only receives aggregated data from Google, about website visitors in general. Google does process your personal data in order to provide these aggregated statistics to us. Further, as other websites also use Google Analytics, Google doesn't just have a profile of how you use our website, but also how you use many other websites which also use Google Analytics. To learn more about how Google processes your personal data, please refer to Google's Privacy Policy.